Pen/Nib Service Request Form

As work levels permit, we’re able to provide nib tuning, customization, and repair services on your existing fountain pens and nibs. See our Services Price List for details.

As of June 2025, we are temporarily at capacity and not able to take on work on pens and nibs not purchased from us. Sales of new and pre-owned pens and nibs are not affected – tuning and customizations on newly purchased items will be done on our usual one to five business days turnaround time.

If you purchased a pen or nib from us since December and have need of nib tuning or customization services, please contact us at service@pacificpenworks.com and we will still be able to accommodate you on a priority basis.

We hope to be able to resume accepting all work in the near future – subscribe to our newsletter to be informed when the form opens again. Thank you for your patience!